ILENA

Name: ILENA
Brand: Vivorosa
Price: 120.0 USD
Availability: OutOfStock

120

DETAILS:

Sole Composition: SYNTHETIC

Insole Composition: SYNTHETIC

Fitting: TRUE TO SIZE

Heel Height: 100mm

Composition: PVC - VEGAN LEATHER TRIM

Option	Est. Delivery	All orders
Regular	3 - 5 business days	Free Delivery for orders 100$ USD
Boutique Pick-up	Next Day	Free Delivery

Processing Time

Orders typically ship within 2 business days. Orders placed Friday-Sunday will ship out Monday / Tuesday.

In-store Pick up orders will get a notification when ready.

Please note we do not ship out products during holidays.

Possible Delays

We do our best to ensure the timely delivery of all orders. When shopping, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

Tracking My Order

If you selected a traceable shipping option, a tracking number will be provided to you once the products have been shipped.

Countries and Shipping Restrictions

VIVOROSA offers free shipping for United States and Canada.

Worldwide shipping costs are calculated at checkout.

Delivery to the Store

You can have your online order picked up in one of our boutiques by simply selecting the location at checkout.

To pick up your online order please provide:

- a valid ID

- confirmation email

RETURNS AND REFUNDS

If for any reason your not satisfied with your purchase, you are able to return any full priced products within 14 days from receiving the order.

TO PROCESS RETURN REQUEST

Please note that shipping costs are not covered by VIVOROSA when sent back, we suggest using your local post office for the best service and tracking ID.

Our team will check all returned products to ensure they are in perfect condition, unworn and with all the original packaging.

We have the right to deny a return if it doesn't meet our policy requirements.

Returns are not applicable on SAMPLE SALE or SALE Items

Buy one get one % off sales are all FINAL SALE

Any sale items that we receive by return will be rejected and sent back to you at your own expense.

Please return your package to the following address:

395 Queen Street West

Toronto ON. CANADA

M5V 2A5

Once we receive and inspect the returned products, we will issue a refund to the same payment method used.

EXCHANGES

Please note exchanges are not possible at this moment.

RETURNS OF FAULTY, DAMAGED OR INCORRECT PRODUCTS

If the products received are damaged, faulty or incorrect, you may apply for a refund or replacement of the purchased order within 14 days from the date the order was received.

Please follow "TO PROCESS RETURN REQUEST"