What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Paypal, Applepay

(Payment installments is not available yet)

Im unsure about my size or fit:

We have a size chart on each product description on our website.

Or check out our size chart here. 

My size is out of stock, what can i do?

Vivorosa prides itself with unique styles and limited quantities, we would recommend you sign up for a restock notification on the desired size and style to get notified when its back in stock. 

Restocks are not guaranteed.

Can i make changes, or cancel my order?

We are unable to make any changes to any order once placed, this also includes discounts, shipping methods.

If you want to cancel your order, please contact us immediately at hello@vivorosa.com
Is it safe to purchase on your website?
Yes, it is safe to shop online at Vivorosa. When purchasing via our website, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) and processed directly through a secure Shopify payment gateway. Your credit card details are never stored on our site.
How do I use a promotional code?
When you are ready to checkout, simply add the promotional code into the box in the checkout. If the code is valid, the discount will be applied to your order. Please note if you are receiving an error to check the dates of the promotion or the products that it is to be applied to. If you’re having further issues with your promotional code, please don’t hesitate to reach out.
What currency is the website in?
  • CAD
  • US
  • GBP
  • EUR
  • AUD
Can I purchase Gift cards online?
Yes, you can right here:  E-Gift Card

General Inquiries
Contact us?

395 Queen St. West Toronto, ON M5V 2A5


For any collaboration or work inquiries, please contact hello@vivorosa.com
Can i still place an order during the COVID-19 emergency?

Yes, VIVOROSA.COM is still operating all of its online orders, shipping delays may occur depending on locations.